Shipping Policy

At Luxora, we are committed to delivering your order as quickly and safely as possible. Please review our shipping policy below before placing your order.

Order Processing

All orders are processed within 1–2 business days after payment has been successfully received. Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been dispatched, you will receive a shipping confirmation with tracking information, where available.

Shipping Times

Estimated delivery times are:

  • United Kingdom: 5–8 Business Days

Please note that delivery times are estimates and may vary due to courier delays, weather conditions, or periods of high demand.

Shipping Costs

Shipping charges are calculated at checkout. From time to time, we may offer free shipping promotions, which will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, tracking information will be provided whenever available, allowing you to monitor your delivery from dispatch to arrival.

Incorrect Shipping Information

Please ensure that your shipping address is accurate before completing your purchase. We cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete address details provided at checkout.

Delayed Deliveries

While we work with trusted delivery partners, unexpected delays can occasionally occur. We appreciate your patience and understanding should your order take longer than the estimated delivery timeframe.

Lost or Damaged Parcels

If your parcel arrives damaged or appears to be lost in transit, please contact our customer support team as soon as possible. We will work with the courier to investigate the issue and provide an appropriate solution.

Multiple Shipments

In some cases, orders containing multiple items may be shipped separately. If this happens, you will receive each item as soon as it becomes available.

Changes to This Policy

Luxora reserves the right to update this Shipping Policy at any time. Any changes will be published on this page and become effective immediately upon posting.

Thank you for choosing Luxora. We appreciate your trust and look forward to delivering your order.