Terms & Conditions
Welcome to Luxora. By accessing or using our website, you agree to be bound by these Terms & Conditions. Please read them carefully before using our services.
1. General
These Terms & Conditions govern your use of the Luxora website and the purchase of products from our store. By placing an order, you confirm that you have read, understood, and agreed to these terms.
We reserve the right to update or modify these Terms & Conditions at any time. Any changes will become effective immediately upon being published on this website.
2. Eligibility
By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
3. Products
We strive to ensure that all product descriptions, images, and specifications are as accurate as possible. However, slight variations in colour, packaging, or appearance may occur due to manufacturing updates or differences in screen displays.
4. Pricing
All prices displayed on our website are shown in the applicable currency and are subject to change without prior notice.
While we make every effort to ensure pricing accuracy, we reserve the right to correct any pricing errors and cancel orders placed using incorrect pricing where permitted by law.
5. Orders
After placing an order, you will receive an order confirmation. This does not guarantee acceptance of your order.
Luxora reserves the right to refuse, cancel, or limit any order for reasons including, but not limited to:
Product availability.
Suspected fraudulent activity.
Incorrect pricing or product information.
Payment verification issues.
6. Payment
We accept secure payment methods available at checkout. All payments must be successfully authorised before an order can be processed and dispatched.
7. Shipping
Delivery estimates are provided for guidance only and are not guaranteed. Shipping times may vary due to courier delays, weather conditions, customs procedures, or other circumstances beyond our control.
Please refer to our Shipping Policy for further information.
8. Returns & Refunds
Returns and refunds are handled in accordance with our Refund Policy. Please review that policy before requesting a return.
9. Intellectual Property
All content on this website, including text, images, logos, graphics, product descriptions, icons, and design elements, is the property of Luxora or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written permission.
10. Limitation of Liability
To the fullest extent permitted by law, Luxora shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.
Nothing in these Terms & Conditions limits your statutory rights under applicable consumer protection laws.
11. User Conduct
You agree not to:
Use the website for any unlawful purpose.
Attempt to interfere with the security or functionality of the website.
Upload or transmit malicious software or harmful code.
Misuse or attempt to gain unauthorised access to our systems.
12. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
13. Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the applicable laws of the jurisdiction in which Luxora operates, without affecting any mandatory consumer rights available under local law.
14. Changes to These Terms
We reserve the right to amend these Terms & Conditions at any time. Continued use of the website after changes have been published constitutes your acceptance of the updated Terms.
15. Contact
If you require assistance regarding your order or these Terms & Conditions, you can reach our customer support through the contact options available on our website.